Delivery Information

Delivery Information

Delivery Information

When you place your order with us, you will promptly receive an order confirmation email. You will also be contacted by email or telephone to inform you of the day when your delivery is due. Normally delivery is done with next day or up to 10 days. However All deliveries are normally done within a 7 day period.

We have Structured our Delivery Charge in to 2 Zones.

ZONE 1

Stranraer, We can deliver these products using in house drivers therefore bringing down the cost.

deliveries in this zone are normally done same day or next day

Zone 2

All Zone 2 deliveries are done by third party couriers and the delivery is a door service. flats and apartments delivery will be to the ground floor lobby.Unless the out of Discretion of the Driver.

Deliveries are one man deliveries and the driver may need assistance to unload the item.

We strive to get your goods to you as quickly as possible, we at our organisation put ourselves in our customers shoes and execute all decisions accordingly and one of them is too get your bed to you ensuring a quality restless free night sleep

Deliveries can be made at a Time that suits you.

Damaged Goods

On the rare occasion when an item is unfortunately damaged in transit, we will offer to immediately replace the damaged item. Before signing, please ensure that you carefully inspect your parcels for damage. Please report damages or missing parts in 7 days from delivery.

This is absolutely crucial because we are unable to replace damaged goods that have been signed for.

Should you have any further questions or queries, please call our Customer Service 9am - 9pm Mon - Fri, Sat 9am -8pm for further details.